Data we process
We may process names, business contact details, login and security logs, company data, service requests, object addresses, work-order records, evidence files, invoices, support messages and analytics events.
The Aegisten platform operator processes data needed to create accounts, run workflow, protect evidence, support customers and improve the product.
For privacy questions and data-rights requests, contact privacy@aegisten.lv.
SIA Ainavas Nams
Registration number: 40203328328
Legal address: Ainavas iela 2A-28, Rīga, LV-1084
Facility address: Rūpniecības iela 2D, Bēne, Bēnes pagasts, Dobeles novads, LV-3711
VVD permit: JE15IB0030 · Official source
Privacy email: privacy@aegisten.lv
Legal identity and addresses verified against VVD permit: 22 July 2026
These public pages — Terms, Privacy Policy, GDPR and the DPA draft — have been reviewed by a lawyer (6 August 2026). Signed agreements and applicable law prevail where they differ.
We may process names, business contact details, login and security logs, company data, service requests, object addresses, work-order records, evidence files, invoices, support messages and analytics events.
Data is used for account creation, authentication, MFA, service delivery, contractor coordination, evidence review, billing support, security, compliance, support, product improvement and legally required record keeping.
Legal bases may include contract performance, legitimate interests, legal obligations and consent where required. Data may be shared with hosting, email, analytics, storage, security, payment, accounting and workflow providers under appropriate safeguards.
Data is kept only as long as needed for service, legal, accounting, security and dispute purposes. Individuals may request access, correction, deletion, restriction, portability, objection and consent withdrawal.
Operational data is processed with: Hetzner Online GmbH (DE), Zoho Corporation (EU), Google (Analytics) (US). Evidence storage and error monitoring run on our own Hetzner infrastructure and are not separate processors. Analytics is the only transfer outside the EEA; it is disabled by default and starts only after explicit consent, which can be withdrawn at any time.
Accounting records are kept for 5 years under the Latvian Accounting Law. Service requests and photo evidence are kept for 3 years, matching the commercial limitation period, so that completed work can be proven. Technical logs are kept for 12 months and then deleted.
You may lodge a complaint with Datu valsts inspekcija (Latvia), https://www.dvi.gov.lv/. We ask you to contact privacy@aegisten.lv first so we can resolve the matter directly.